Deposits.

Deposits are required to secure the following service types:

  • In-Person Consultations

  • Curl Care Intro Sessions

  • Color/Highlighting Sessions

  • Smoothing Treatment Sessions

  • Premium (after hour) Sessions

  • Extensive Sessions (Appointments scheduled for 2+ hours of time)

  • All New Guest Sessions

  • Seasonal Promotions/Specialty Sessions

Deposits are in place to secure your stylists time with you. Extensive service appointments are often harder to fill when they are cancelled after being held for a week or more. 

Terms and Conditions surrounding Deposits

  • All deposits are non-refundable and must be paid when requesting an extensive appointment.

  • Deposits will go toward the expected total service cost when services are rendered.

  • Deposits may be required to secure standard appointments. This determination will always be at your stylist’s discretion.

  • Deposits will not transfer when secured appointments are changed unless changes are made within the 3 day grace period.

  • Any deposit placed on a cancelled or rescheduled appointment due to an illness or inclement weather can not carry over to a future appointment.

  • Deposits securing Consultations and Curl Care Intro Sessions are nonrefundable and nontransferable.

Grace Periods:

Full service appointments being held by a deposit are issued a 3 day grace period. During the grace period changes can be made to the appointment date and/or time without the risk of forfeiting the deposit. For clarity, in order for deposits to transfer to a new date and/or time changes must be made within the first 3 days after the initial appointment is made.

If you need to change the date of your appointment (within your grace period) your new appointment cannot exceed 3 weeks from the date of your original appointment.

*Please call the salon to make changes to appointments secured by a deposit.

Rescheduling an appointment when a deposit is placed:

In the event, the initial appointment has to be rescheduled after the 3 day grace period the deposit is forfeited and another deposit must be made to secure the same type of appointment for a future date.

Deposits and cancellation fees are separate fees. Cancellation fees are required to be paid only when cancellations/appointment changes are made according to the extensive appointment policy time frame.

Cancelling Color/Extensive Services